Call Forwarding Exception - only "All hours"

[hctservice]

Hey guys,

under Call Forwarding Exception is only the option "All hours" for the client.

If I`m in the management console I see several other options.

Do I make something wrong?

Thanks a lot,
Marc

 

[Charles_3CX]

In the management console you have a drop-down menu under the exception rule for the Received during the option




Within the admin console, the exceptions added here apply only for all hours

 

[hctservice]

Hey Charles,

thanks for the answer.

When I wrote "If I`m in the management console I see several other options" I meant exactly what you wrote.

I don't understand why a user is not allowed to change the Received during options.

Bye,
Marc

 

[Charles_3CX]

This is just how it is, for now, I'm afraid. There are no specific hours options.

 

[Nicolas Beaumier]

Since V20 has no more management console, how to add hours to rules?

 

[Charles_3CX]

The same can be done in the latest version of v20 update 1 via the admin console Via the call forwarding section of the user settings > exceptions section

 

[Nicolas Beaumier]

@Charles_3CX

Thank you, I just checked and my client is still on V20.0.01620.
I'll update it later on.

 

[TheodorosG_3CX]

Let us know the outcome after the update to the latest V20 Update1