- Joined
- Sep 30, 2019
- Messages
- 38
- Reaction score
- 4
Hi All
We have several IVRs configured (Call a script o open a door, call another extension on press 2, and so on)
All these calls are logged in "call log" correctly.
Further, we have a CRM integration made with a MSSQL statement, which write down all Logs in our Database.
Now, all logs to there IVRs are not logged to the MSSQL Table. is something different with the insert query?
do i need some settings on the IVR? Is this working as implemented?
Thank you very much for your support!
BR A
We have several IVRs configured (Call a script o open a door, call another extension on press 2, and so on)
All these calls are logged in "call log" correctly.
Further, we have a CRM integration made with a MSSQL statement, which write down all Logs in our Database.
Now, all logs to there IVRs are not logged to the MSSQL Table. is something different with the insert query?
do i need some settings on the IVR? Is this working as implemented?
Thank you very much for your support!
BR A