call log not downloading for last 30 days

[Sanjay Pandey]

Hi,

We are facing issue with call logs. When we search for last 30 days only 5 days call log is getting downloaded.



Can you please give us the solution?

 

[NicholasP_3CX]

Check your audit log to see if anyone has purged the call history

You should see an entry similar to this