I have a client running 3CX v16 on a Raspberry Pi that is having an issue were the call log stop collecting. It is happening on the user web client, admin web and 3cx windows app. If I log in to the web admin and select call log, the last 7 days (from today 1/8/20), it will show the last call received on 1/6/20, nothing for 1/7 or 1/8. If I reboot the Pi, then calls will start collecting again but will usually stop again after a few days, sometimes after a few hours. Disk usage is at 10%, memory is at 38% and CPU is 27/100. No errors in activity or event logs, not sure where to start.
- 3CX Version: Pro Annual 16.0.493
- Server OS: Raspberry Pi
- 3CX Server: on site, not hosted
- IP Phone Make/Model/Firmware: HTek UC 924
- Provisioning Method: Local
- Trunk Provider: WireTap
- Has the Firewall Checker passed: YES
- Are custom Phone Templates being used: YES
