Solved Call Log

[kenttec]

Hi Guys

Is there a way to delete the 3CX call history as I have a customer who wants to remove all call history from a certain date or all and start a fresh?

 

[Saqqara]

In version 15.5

Settings -> Call Reports -> Settings Tab , you will see option to 'Clear Call Logs'

 

[YiannisH_3CX]

Please note that this will permanently delete the call logs and there is no option to recover them once you delete them.

 

[VoIPTools]

It sounds like your customer doesn't care about the history, but just to provide another option, you could use our 3CX Exporter tool to save the information in a SQL database, then truncate the data. That way you reduce the load on your 3CX server, while maintaining the information for historical purposes (year over year custom reports for example).

 

[kenttec]

Thanks for the help!!

All sorted now

 

[YiannisH_3CX]

Glad to see the issue has been resolved