Call Logging

[hdzen]

Hi

The hotel I am working at is having quite a few updates/upgrades at the moment. We have changed to 3cx Pro and we are in the process of upgrading the property management system.
So, my question is the PMS company has said we need "The call record should be a single-line, 80 character ASCII text string, output in real time." is this even possible to achieve?
It does mention using a serial connection so this must be for an older system, but IP is an option.
I have sent PMS company the information about 3CX integrations.

Any info about this would be great.

Thanks,

Rob

 

[AWS2P]

Yes, you are right to take care about PMS software choice , if today ,they always talk about com ports as software link this seems related to old system.