Call logs are empty

[TurabG]

Hi all.

For about 2 months, we have our call history completely empty. Everything is working except the logs. Report of logs also come out empty. I have searched for it but saw that it was a bug in older versions which is not our case. (V. 16.0.504 here.)

Dashboard shows 60181 calls in history and this number never increases although we receive a lot of calls daily.

 

[Alphabetic]

Do you record as well and are they missing? When was PBX last rebooted? I had this issue once and was sorted after a reboot.

 

[TurabG]

Records also had stopped since then. Today a I saw a new release of 3CX and updated; the problem has gone. (Probably because of a reboot that you have recommended.)