Solved Call Pickup in groups

[MKH3CX]

Hi Everyone

We wish to setup call pickup within groups and have added extensions to groups and set the security for users to allow pickup. But we get a permission denied error.
If we set LIMIT_PICKUP_TO_GROUP to 0, then the call pickup works but isnt limited to within groups?
Any ideas?

We are on the currently version as of July 2020.
thanks
MKH3CX

 

[leejor]

Did you go through this?
https://www.3cx.com/docs/managing-call-pickup-permissions/

And see...
https://www.3cx.com/community/threads/problem-with-limit-call-pickup-to-extension-group.60237/

 

[MKH3CX]

thanks, I missed that you need to enable see group calls, I ghad that off

thanks for the help