Call queue report with visible numbers

[alexis41818544158]

Good morning,

Is there the possibility of sending a daily report via email which also includes the telephone numbers of missed calls in a queue? In the reports option there is a similar function but I don't think it also shows phone numbers.

Thanks for your help

 

[Alphabetic]

You can do a call report to show any unanswered to the Q extension.

 

[Alejandro_3CX]

Hi Alexis, you could try to generate a call report from any to the queue extension number showing unanswered calls, in this way you get all the missed calls.

 

[alexis41818544158]

You can do a call report to show any unanswered to the Q extension.

Yes, but it isn't automated this way, I would like it to arrive automatically every day via email. Is there a possibility?

Thank you

 

[Alphabetic]

Change the frequency to daily..

 

[alexis41818544158]

Change the frequency to daily..

ok sorry but I think I explained myself badly, in the call reports I can send daily but this way I will have either a graph or in any case a statistic of the missed calls, not the actual number lost as if it were a log. I don't know if I explained myself well, sorry again.

Thanks for your help

 

[Alejandro_3CX]

ok sorry but I think I explained myself badly, in the call reports I can send daily but this way I will have either a graph or in any case a statistic of the missed calls, not the actual number lost as if it were a log. I don't know if I explained myself well, sorry again.

Thanks for your help

We were talking about this Call Report

 

[alexis41818544158]

We were talking about this Call Report

View attachment 37865

Ok perfect, this solves it. A thousand thanks

 

[Alejandro_3CX]

Ok perfect, this solves it. A thousand thanks

No problem, you are welcome!