- Joined
- Aug 3, 2020
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Hi,
I would like to mention that call queue option isn't available now as "Round Robin" service was there. Every agent receives call one after another in a queue. The newer version has a "Ring Group" option available in which prioritized hunt isn't that good as it was earlier.
Regards,
I would like to mention that call queue option isn't available now as "Round Robin" service was there. Every agent receives call one after another in a queue. The newer version has a "Ring Group" option available in which prioritized hunt isn't that good as it was earlier.
Regards,