Hi,
I would like to mention that call queue option isn't available now as "Round Robin" service was there. Every agent receives call one after another in a queue. The newer version has a "Ring Group" option available in which prioritized hunt isn't that good as it was earlier.
Regards,
I would like to mention that call queue option isn't available now as "Round Robin" service was there. Every agent receives call one after another in a queue. The newer version has a "Ring Group" option available in which prioritized hunt isn't that good as it was earlier.
Regards,
