Call report generating but not received any email

[DivyaP]

Hi folks,

I have self hosted 3cx and it's running latest version

I had set up daily call report and weekly call report for particular time and also it generated report and send to respective email.
But today i didn't get any call report by mail and i checked 3cx SMTP server and send the test mail .
I'm not unable to reecive any mail.
Note: From 3cx management console i caught the report but i didn't receive any mail regarding call report.

How should i resolve this issue? kindly help me on this

 

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did the email address exist before you sent the email?

try another email address (different domain).

are you using 3CX SMTP?

You may have to wait a few days for this time out to go before you can try sending to that domain again.