Hello,
I have a question about the "Call reports" report.
On this report, the call time is missing on any call that is transferred to another extension. Is there a way to force the call time to always show up?
I see the reason it leaves it off, it makes it easier for someone to read the call flow. But if you are using a third party tool to do any kind of call analysis, those blanks cause errors.
I have a question about the "Call reports" report.
On this report, the call time is missing on any call that is transferred to another extension. Is there a way to force the call time to always show up?
I see the reason it leaves it off, it makes it easier for someone to read the call flow. But if you are using a third party tool to do any kind of call analysis, those blanks cause errors.
