Call Routing ID Question

fobistech

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I have a client looking to use 3CX. The operate two different companies in the same location. Some of the employees in that location work under both companies.

The goal is to have incoming calls be routed to those users such that they can tell which company line is being routed to them.

I assume we use two different incoming trunks with applicable auto-attendants for each. But how once a call is connected to an extension can we tell from which line (company) that call came from?
 
when you allocate the number to the auto attendant click the pencil icon next to the number to give it a name
1730471659894.png
1730471600419.png

also follow the instructions from NicholasP_3CX on configuring phone book

It should then display "Company1" followed by the callers number

Regards
Keith
 
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