Call Statistics not being reset

[KBRV]

Hi, we are running on-prem 3CX Debian 18.0 (Build 20) and have all our queue statistics to be reset at 23:59 each night.
A few days ago, the stats stopped being reset overnight.
Manual reset of them works.
The Timezone is correct.
VM is hosted on Esxi.
Date and Time on the host is correct.
3CX has been restarted.

What do you suggest I do to get the stats to start resetting again ?

Cheers
Glen.

 

[TheodorosG_3CX]

This shouldn't be the case unless there is any time drift.
Try and reboot the machine as well.

 

[KBRV]

Hi, sorry but rebooting the host is a big ask given the number of VM's currently on it. I will need to organise a maintenance window for that. Any other suggestions in the meantime?

 

[TheodorosG_3CX]

Have you tried to reboot the VM only?

 

[KBRV]

Hi, Yes I have and that didnt fix it.

 

[OlegR_3CX]

Hi Glen.
It's not something common, ensure that your hardware specs are meeting the requirements, as well as your 3CX System can activate. If that is all correct, we could take a look at the logs if you open a ticket with us.