Hi, guys!
Just started playing with V14 Beta.
I was going through the queue setup and I got a question:
I use no-answer-timeout in the Queue1 to redirect it to the Queue2.
In queue1 you are able to trigger a Callback1.
What would happen to a Callback1 when system would throw a call to Queue2?
Would system call the person before going to Queue2? Would Callback1 become Callback2 for Queue2?
Would call just disappear?
Just started playing with V14 Beta.
I was going through the queue setup and I got a question:
I use no-answer-timeout in the Queue1 to redirect it to the Queue2.
In queue1 you are able to trigger a Callback1.
What would happen to a Callback1 when system would throw a call to Queue2?
Would system call the person before going to Queue2? Would Callback1 become Callback2 for Queue2?
Would call just disappear?
