Caller ID Call Queue

[joshuab]

Hi there,

I have a Yealink T46G phone and using 3CX 14.

Since the upgrade to 14, all incoming calls now have {QueueName}:{CallerID} on my display.

How do I get rid of it stating the queue name and just the Caller ID info?

Thanks,

Josh

 

[leejor]

As I recall it is under Settings / General / Global options

 

[NickD_3CX]

The is correct for all version up to V14 SP1.

In V14 SP2, you can find the exact same option under Settings -> Company Phonebook -> "Phonebook Options" button.

 

[joshuab]

I found it under Troubleshooting > Parameters

The parameter you need to change is "AppendCIDQueue" and set the value to '0'. It is set to 1 by default