Hello, we recently ran into an issue after needing to rebuild one of our customer's trunks where caller id information is not passing to a user's cell phone when a call comes into an extension that is always setup to forward to a cell phone. I have ensured the Caller ID Control options on the trunk has the following set:
From : Display Name - "CallerName" caller's name (default: From->display name)
Remote Party ID - Calling Party : Display Name - "OriginatorCallerID" Original Caller number will be sent
P-Asserted Identity : Display Name - "OriginatorCallerID" Original Caller number will be sent
Caller ID works fine on inbound calls to their desk phones but whenever a call gets forwarded to a user's extension that has forwarding to a cell phone setup, it displays the customer's main number as the caller ID, not the caller's. Any guidance would be much appreciated.
From : Display Name - "CallerName" caller's name (default: From->display name)
Remote Party ID - Calling Party : Display Name - "OriginatorCallerID" Original Caller number will be sent
P-Asserted Identity : Display Name - "OriginatorCallerID" Original Caller number will be sent
Caller ID works fine on inbound calls to their desk phones but whenever a call gets forwarded to a user's extension that has forwarding to a cell phone setup, it displays the customer's main number as the caller ID, not the caller's. Any guidance would be much appreciated.
