Is it possible to reformat a caller ID based on the number of digits dialed?
I have 3CX connected to a Nortel Meridian Option 61C system via a Patton SmartNode 4970A. I receive inbound calls to 3CX from the Nortel and can route outbound calls through the Nortel. The Nortel is connected to two T1 circuits.
If I dial a four digit extension from 3CX and that extension is not defined in 3CX, the call is routed to the Nortel via the Patton and goes to a Nortel extension in the building. I would like the caller ID from 3CX to show up on the Nortel as just the four digit extension, which I can do by defining the caller ID on the 3CX extension as the four digit extension number. The problem is that if I do that, calls destined for external numbers will show up as invalid number. If I put a full 10 digit number as the caller ID everything works, it's just that the calls show up on the internal Nortel extensions looking like an external call.
I have 3CX connected to a Nortel Meridian Option 61C system via a Patton SmartNode 4970A. I receive inbound calls to 3CX from the Nortel and can route outbound calls through the Nortel. The Nortel is connected to two T1 circuits.
If I dial a four digit extension from 3CX and that extension is not defined in 3CX, the call is routed to the Nortel via the Patton and goes to a Nortel extension in the building. I would like the caller ID from 3CX to show up on the Nortel as just the four digit extension, which I can do by defining the caller ID on the 3CX extension as the four digit extension number. The problem is that if I do that, calls destined for external numbers will show up as invalid number. If I put a full 10 digit number as the caller ID everything works, it's just that the calls show up on the internal Nortel extensions looking like an external call.
