plsj Free User Joined May 2, 2024 Messages 3 Reaction score 0 May 2, 2024 #1 When our users make outgoing calls, the caller ID displayed is our main SIP trunk number, which is correct. How can I add our business name so that callees are more likely to pick up? SIP Trunk provider: Call Centric
When our users make outgoing calls, the caller ID displayed is our main SIP trunk number, which is correct. How can I add our business name so that callees are more likely to pick up? SIP Trunk provider: Call Centric
OlegR_3CX Support Team Staff member Joined Apr 13, 2016 Messages 1,572 Reaction score 366 May 2, 2024 #2 Hi there. Maybe you can do this from the trunk directly and prepend the name in there.