Solved Calling internal SIP ID stopped working after upgrade to v16

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Mathias Maes

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Hello

We used the SIP ID option on an extension to map our 3CX extensions with our 'old' 2 digit numbers. For example, we have an extension 013 with SIP ID set to 36. This worked fine in v15.x but this night I updated to v16, and whenever anyone calls to those SIP ID, there is a 'temporarily not available' error on the phone, and the error is clearly in the logs.

06/12/2019 10:19:05 AM - Exception: ParseException e:\jenkins\workspace\16.0\spbuild\sources\3rdparty\resiprocate\rutil\parsebuffer.hxx:230, Parse failed unexpected eof in context: 36 ^ @ e:\jenkins\workspace\16.0\spbuild\sources\3rdparty\resiprocate\rutil\parsebuffer.hxx:230
06/12/2019 10:19:05 AM - Call to T:Line:10001>>36@[Dev:sip:[email protected]2reg.be:5060] from L:7.1[Extn:002] failed, cause: Cause: 484 Address incomplete/INVITE from xxx.xxx.xxx.xxx:5060

So it looks like my internal SIP ID is being treated as external number, and the external number 36 obviously doesn't exist. There is also a parsebuffer, but I don't know if that actually is a result, or the cause of the problem.

Does anyone has any info on this matter?

Thanks
 
Last edited:
Thanks a bunch @Saqqara . I've should've used the search functionionality.
 
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