Calls not routing through 3CX Free system

[PROTECQ]

Hi Team,

3CX SYSTEM LICENSE:
3CX FREE
10 Users

For some reason, the system is not routing through the incoming calls.
But I can see the call logs that calls are coming through the system but end up automatically saying canceled.
I tried to renew the license but was not able to.
Can you please help us out with this

 

[N_G]

You have to troubleshoot this with your VoIP provider. We do not provide free support on an SMB system. It would be a configuration error on your part.