Can not place outbound call.

[Karter]

I receive inbound calls fine but when I make an outbound call it will ring the other device but once it answers I will get a reorder on my phone and in activity log it Says no Outgoing lines available but I'm pretty sure there is.

 

[leejor]

The Activity Log will confirm the availability of outbound trunks. There may be a difference between what you are "pretty sure" of, and what 3CX actually sees. Could the outgoing trunk limit be incorrectly set? You don't specify what type of trunking you are using. Post a log of a failed call, removing your public IP and phone numbers, for security reasons. The fact that there is a ring, and answer, may indicate another issue altogether.

 

[eddv123]

I would PCAP trace/Wireshark the problem and see where the response is coming from - good easy first step: https://www.3cx.com/docs/capture-network-traffic/

As @leejor says - no actual mention of what trunking you are using (SIP, ISDN, FXO) please specify.