Can not provision new device

[Vassilis Mitropoulos]

Hi to all,

I have a serious problem. After the upgrade to v15.5 I can not provision a new device. When I connect a new device(Fanvil X3SP) in our network whatever I choose (add ext or assign ext) the phone never reboots as a result the provision never completes.
Before the upgrade(v14) with the same procedure I had made a lot of successful provisions.
I have looked at the IP blacklist and there is't any of this phones that I have added.
Please advice.
Thank you in advance.

 

[craigreilly]

You should post here: https://www.3cx.com/community/forums/3cx-phone-system-general.1/ instead of within the Documentation Forum.