Can we use dual time Zone/Location office hours in 3cx

[aslampa]

If we have an office in multiple locations, how we can set office hours based on location wise. Noticed when we set this it get overlap with days. For eg:- If the server time zone is IST and we want to set office timing in UAE 9 to 11 PM, this overlaps the day.

 

[JohnS_3CX]

Hi,

The global timezone is singular, the PBX will not run in more than one timezone with regards to its global options. If you have offices in significantly different time zones its best to use a separate PBX for each timezone and bridge them together. Another factor that can affect you is the audio delay if each branch is in a different time zone (distance based latency).

You can however have your trunks and extensions running in a different time schedule (not zone) by setting up specific hours for each trunk or for each extension.





For extensions, under their forwarding rules, then under autoswitch


For trunks under their General tab