Solved cannot access 3cx management console through its url

[anniesandhu]

hi
An agent from grandstream did some setting into my 3cx pbx and it ended up in not registered the sip and phones. I thought to restore the back up that I took before. It started to restoring but after that, I wasn't able to access through my URL to the 3cx management console. It keeps on loading and nothing shows on desktop screen.it says access denied. please suggest solution how to get management console back

I am using google cloud as the server

 

[anniesandhu]

this is the error i am getting
This site can’t be reached
The web page at https://companyname.3cx.us:5001/ might be temporarily down or it may have moved permanently to a new web address.

ERR_TUNNEL_CONNECTION_FAILED

 

[anniesandhu]

it is solved.google cloud server shows services time out......terminating and after 5-6 hours it got fixed

 

[YiannisH_3CX]

Glad to see the issue has been resolved. Let us know if you face any more issues.