Solved Cannot call outside with OVH trunk and last free 3CX on VPS

[cyclone76]

Hello,
I am a new user and perhaps a futur custumer.
I use last free 3CX version on OVH Debian 8 VPS (without firewall). Firewall check is ok.
I have rent a trunk on OVH ans it is a on line (green) an appears as connected on OVH dashboard.
I programmed inside and outside rules (one each).
So i can receive calls on extensions but i cannot make outside calls with any extension.
Each time i try to call outside, (with Windows or Android phones), i shortly see the word "connected" and i ear message "Call forbidden by admin". Then on 3CX dashboard's log i read : "Call or Registration to 0xxxx53@(Ln.10000@Trunk OVH-1) has failed. xx.121.xx.xx replied: 403 Wrong login or password; from IP:xx.121.xx.xx:5080" and "Extension 002 is unregistered, removed contact: sip:[email protected]:50195;transport=TCP;rinstance=1-lrbuixgdo4tv0jax5lyloch.lgqexcyu;ob;inst="8c470180".
Trunk account is ok because i tried outside calls directly on a sip phone.
Thnaks for help.
Regards ;
Fredo

 

[cyclone76]

Hi,
I resolved my problem using Generic trunk modele instead OVH trunk model.
All is ok now.
Regards

 

[YiannisH_3CX]

Glad to know the issue is resolved and thank you for sharing your solution

 

[cyclone76]

Hi sir,
I think that it did not work because i have not presented the outside ID caller in the trunk field.
I retried with Ovh trunk model and the both are ok.
Regards