Solved Cannot delete old analogue gateway from version 18.0

[gc1]

When I try to delete my 8 analog SIP trunks (for a Grandstream GXW4108 analog device), I get the following error message.

"Commit failed on transaction Delete TCX.Configuration.Interop.Wexternalline"

I believe other people have had this issue if someone could point me in the right direction.

 

[leejor]

I know that this has happened in past versions, and 3CX support had become involved to remove it.

 

[VasilisV_3CX]

Hi @gc1,

I'll PM you regarding this shortly.

 

[VasilisV_3CX]

UPDATE: Resolved the issue by connecting to the machine and assisting.

If you require any further assistance, feel free to open a new thread.