Cannot get VOIP provider SIPGATE to register

[sparticle]

02080999xxx Line No: 02080999xxx
Status: Not registered

22:47:35.124 ClientRegs:nFailure [CM504005]: Registration failed for: 02080999xxx@SIPGATE02080999xxx; Cause: 408 Request Timeout; internal
22:47:28.835 ClientRegs::Register [CM504003]: Sent registration request for 02080999xxx@SIPGATE02080999xxx

Followed all guides etc. cannot make this work, if I dial my nunber from PSTN or a mobile it comes up as number not in use.

Can anyone help with SIPGATE configuration?

Cheers
Stephen

 

[h2009]

Have you checked your fireware, are all the ports open?
List the ports which you have open and i'll check them over for you.

 

[MajoR_Mess]

A message saying number not in use on a PSTN network would indicate that u have the wrong number, or Sipgate have not set up the DID properly.

A simple test would be to enable Sipgates voicemail, disconnect the 3cx server from sipgate, then call the number and see if it goes to voicemail.