Solved Cannot install 3cx SBC on Raspberry pi

[leasetech]

Hello there,

we are trying to install an SBC server on a raspberry pi but when the screen with two options appears and choose "2. 3CX SBC" I receive the message:
d10pi.zip: line 46: fail: command not found

Anybody faced this problem recently?

I have tried to install in 2 different pi macines in two different offices and I have the same problem

 

[ChrisC_3CX]

Have you used the image found in this guide to flash the SD and then followed the guide to deploy: https://www.3cx.com/docs/installing-pbx-raspberry-pi/

If not, I highly recommend you try this first as you may not even be running Debian 10.

If you want to check the OS you can try running this via SSH:

cat /etc/os-release

 

[leasetech]

Actually yes I downloaded the image from the guide.

 

[ChrisC_3CX]

Just to be absolutely sure, what do you see if you run:

cat /etc/os-release

Also, the error you get, is it after you reach Step 5.2 of our guide?


Have you used the "Pi" user to login and did you try using sudo on the command?

If this helps, there's another case here reporting the same thing which, for them proved to somehow be related to some network restrictions: https://www.3cx.com/community/threads/cannot-get-pi-to-install-sbc.87714/#post-415154

 

[leasetech]

Yes I did exactly what you described, with pi user. The version is 10 (buster)
I have installed many sbcs in the past with the same way, but now I can't

 

[ChrisC_3CX]

Can you SSH to the pi, run the following command and tell me what you get?

wget http://downloads-global.3cx.com/downloads/sbccluster/3cxsbc.zip

If you see

‘3cxsbc.zip’ saved [28225/28225]

At the end, I recommend then deleting the file with:

rm 3cxsbc.zip

 

[layer4]

I am having similar issues. I can get all the way through to the part where it tries to download Debian bullseye, then it fusses because you can't do it securly.

 

[Saqqara]

I am having similar issues. I can get all the way through to the part where it tries to download Debian bullseye, then it fusses because you can't do it securly.

Debian bullseye is not supported, you need to download the raspian image https://www.3cx.com/docs/installing-pbx-raspberry-pi/ step 2

 

[leasetech]

Can you SSH to the pi, run the following command and tell me what you get?


If you see

At the end, I recommend then deleting the file with:

Before I try this, I gave a last try to the normal process and now it worked. I don't know if made some changes from 3cx team, but now worked.

 

[ChrisC_3CX]

@layer4
As @Saqqara mentioned, download the image file from our guide and re-flash the SD the n try again.

@leasetech

Before I try this, I gave a last try to the normal process and now it worked. I don't know if made some changes from 3cx team, but now worked.

We didn't actually do anything, if everything is in order in regards to the Pi's and network configuration then it should just work.

In any case, glad to see you got this sorted! Please feel free to start a new thread should anything else come up!