Cannot login to 3CX Console/dashboard after login attempts failed.

[JoelM]

Hi,

Everything was working fine, until I logged out and tried to log back in. I think I have entered the wrong password three times or more. Now, it won't let me in. It says, "Login access denied. Too many incorrect login attempts. Try later or contact the Administrator." I have tried after waiting for over 30 min, but it gives the same message. One time it said the IP address is blacklisted. Not sure what to do.

 

[AWS2P]

try from other location with other public IP or with device on 4G, your IP is blacklisted and default time to wait if you didn't increase in settings is almost 24h if I 'm not wrong

 

[cobaltit]

Try from another IP address, and if you used the Management Console IP restriction feature try turning that off. Once you get in, you would want to delete (not edit/modify) your entry in the blacklist and then add it back as a white list entry.

 

[AWS2P]

For your security edit your post and remove your console admin url.
I've got it with panel to log so it works but you need to use the right credentials.

 

[JoelM]

Thank you all! I was able to log in via 4G (phone)!! I now need to figure out how to add the IP to whitelist.(?) Am I in the right track?

 

[AWS2P]

From dashboard, click here

then add your public ip, allow