Cannot save changes to existing users/queues in V20

Status
Not open for further replies.

MickC

Customer
Joined
Sep 25, 2017
Messages
2
Reaction score
0
I made the move to v20 last week, and while everything is working fine, if i go to a user and make changes, like add BLFs or change a setting, the save button stays light blue and I cant save any changes??

However if i make a new user it works fine. Seems the ones that came across from V18 i cant save changes to.

Any ideas?
 
I made the move to v20 last week, and while everything is working fine, if i go to a user and make changes, like add BLFs or change a setting, the save button stays light blue and I cant save any changes??

However if i make a new user it works fine. Seems the ones that came across from V18 i cant save changes to.

Any ideas?
check every tab for a box in red outline.
 
  • Like
Reactions: Evolute IT
Thanks, seems all the converted users and queues needed a 3cxTalk name before you can save anything.
New users talk names are auto-generated.
Be good of there was a tool to do it, so I don't have to do 220 users lol.
 
Status
Not open for further replies.

Forum statistics

Threads
112,326
Messages
591,901
Members
165,479
Latest member
Senergia