Can't access management console

[Vimotics]

Hi,

Just signed for the free 1 year trial hosted. I have received the email and I am trying to login with the admin username and password given in the email but it is not working. I tried three times and now I am blocked. I haven't been able to login once. Can you please guide me on how to proceed?

Thanks.

 

[YiannisH_3CX]

Hello @Vimotics

Your public IP is now blacklisted for 30 minutes. You can try accessing the management console from a different public ip address and see if you can login from there

 

[StefanW]

do you copy a space of the password? (Commonly happened)