Can't access Trunk after upgrading to V20

[mayertech]

I have several instances of 3cx running on Linux that no longer allow me to view the Trunk under Voice & Chat after upgrading to V20. When I click on the trunk it just goes to the main dashboard, there is no way to make any changes now. Any idea how to fix this issue?

 

[fxbastler]

pls read here

 

[mayertech]

I'm not seeing anything with a way to fix and show the trunk .. I think the instances I have that are having issues were created using a generic sip template that were upgraded over the years back to a very old version of 3cx. Problem is some of the instances have 300+ DIDs assigned to several hundred extensions, recreating the Trunk would be near impossible and I don't even see a way to export or find all the settings so we can recreate it.

 

[fxbastler]

If you know the name of the template, then copy a so named .pv.xml file to
/var/lib/3cxpbx/Instance1/Data/Http/Templates/provider/ and modify owner and group of the file
chown phonesystem:phonesystem <file>

Else search it in a 3CX backup xml file in the tag <VoipProvider> / <TemplateFilename> . This file must exist.

If the so named file still exist and the error consists, then post it here.

 

[Evolute IT]

If you prefer, you can ask a partner like one of us to assist you.

 

[mayertech]

If you know the name of the template, then copy a so named .pv.xml file to
/var/lib/3cxpbx/Instance1/Data/Http/Templates/provider/ and modify owner and group of the file
chown phonesystem:phonesystem <file>

Else search it in a 3CX backup xml file in the tag <VoipProvider> / <TemplateFilename> . This file must exist.

If the so named file still exist and the error consists, then post it here.

Thanks, I will try this when I get a chance.