Solved Can't connect to service after Upgrade

[nbabucks1]

AWS. Used the original 3cx guide when installing.

Pressed the update button.

30 mins later I can't connect to my install.

Reboot the AWS instance multiple times.

SSH into aws/debian instance. Confirms its running debian 10.

Connect finally to the management console using the aws public DNS link. Can not connect using XXXX.XX.3cx.us link

Look at dashboard on managment console. 9 services stopped. Version is 18, Build 1880.





EDIT: Did not relize I can hit "start" services to get the 9 services started. I have done that. All phones are gone.

I still can not connect to my 3cx.us links.

My smartphones and desk phones are also not connecting

Need help here please.

 

[nbabucks1]

Perhaps something to do with IP changing when I restarted AWS service. I attached a static IP to my AWS instance and updated the IP in my 3cx management Console.

In 3cx portal is 1/12 services is running.

Is there someway I can tell the 3cx portal how to update the URL?

Still no redirect from 3cx.us happening....

 

[nbabucks1]

Well I did a restart ALL services in the management console GUI and all seems to be fine now.

Not sure if I should delete my panic thread here or leave for postarity sake. Patience is the key when you do these things!

 

[ChrisC_3CX]

Well I did a restart ALL services in the management console GUI and all seems to be fine now.

Not sure if I should delete my panic thread here or leave for postarity sake. Patience is the key when you do these things!

Glad to see you managed to push through and get this sorted!

I think we should leave it as it may prove useful to others facing similar problems.

Thank you for sharing your solution!