3CX v18 update 9 (build 20). Android app 20.0.0
in the past few days, my 3CX app doesn't seem to handle incoming calls correctly.
It knows there's an incoming call, because the availability icon & queue icon disappears when there's an incoming call - but the phone doesn't ring and I can't answer the call
If I enable 'Car/Bluetooth support' in the app, then my Samsung WATCH rings when there's an incoming call - and my phone rings in sympathy with that. I still can't answer the call on the phone, but I can answer it on my watch, and then talk on the phone (but my watch is linked in with the call as well) - it's very odd.
It used to work fine, but now doesn't
I can still make outgoing calls OK.
I did set 'silent mode' on the app a couple of weeks ago, and then unset it later. I cleared the app data & cache in case it was still in 'silent mode' somehow. I've also uninstalled and reinstalled the app and reprovisioned. But it still isn't working.
in the past few days, my 3CX app doesn't seem to handle incoming calls correctly.
It knows there's an incoming call, because the availability icon & queue icon disappears when there's an incoming call - but the phone doesn't ring and I can't answer the call
If I enable 'Car/Bluetooth support' in the app, then my Samsung WATCH rings when there's an incoming call - and my phone rings in sympathy with that. I still can't answer the call on the phone, but I can answer it on my watch, and then talk on the phone (but my watch is linked in with the call as well) - it's very odd.
It used to work fine, but now doesn't
I can still make outgoing calls OK.
I did set 'silent mode' on the app a couple of weeks ago, and then unset it later. I cleared the app data & cache in case it was still in 'silent mode' somehow. I've also uninstalled and reinstalled the app and reprovisioned. But it still isn't working.
