cookie Customer Joined Jul 3, 2019 Messages 7 Reaction score 0 Aug 20, 2020 #1 Hi On the cloud version the call log only goes back 90 days, how can I obtain the call history beyond this? v16 standard license Thanks
Hi On the cloud version the call log only goes back 90 days, how can I obtain the call history beyond this? v16 standard license Thanks
Alphabetic 3CX MVP Silver Partner Advanced Certified Joined Jul 1, 2016 Messages 6,559 Reaction score 2,573 Aug 20, 2020 #2 The call log will go to 90 days. If you want to see more records you must generate a call report.
cookie Customer Joined Jul 3, 2019 Messages 7 Reaction score 0 Aug 20, 2020 #3 Dont think I have the option with standard license, call report menu missing, any other way? Thanks
Alphabetic 3CX MVP Silver Partner Advanced Certified Joined Jul 1, 2016 Messages 6,559 Reaction score 2,573 Aug 20, 2020 #4 Reports are available in Std. But, you wont see the reports available in Pro. Edit: I tell a lie.. must have changed.. Apparently not available in Std. https://www.3cx.com/ordering/pricing/ You'll have to upgrade your edition. Reactions: Evolute IT
Reports are available in Std. But, you wont see the reports available in Pro. Edit: I tell a lie.. must have changed.. Apparently not available in Std. https://www.3cx.com/ordering/pricing/ You'll have to upgrade your edition.