Solved CFD script stopped working, system no longer has place to upload new CDF scripts

[TLCtech]

Sometime between 8am and 10am, the CFD script I had put into production a few weeks ago stopped. This CFD script routed calls to two different extensions based on the time of day. Between 8a-5p, calls were routed to one call group, and from 5p-8p, they were routed to an ext of our evening operator. This morning, all calls were being blocked saying "no routes exist" in the call logs. When I switch from that CFD to any other ext, calls come in just fine. So I figured maybe the script had a bug and needs to be recompiled or something. I cant find a place in my settings to upload a new one anymore. And all the instructions I can find point to options I no longer have. My system is on Version 20.0 Update 0 (Build 1620 Release).
What is going on and how can I fix this?

Any help is appreciated. Thank you in advance.

 

[NikolasA_3CX]

Hi @TLCtech

On 3CX Hosted machines CFD was never available which is why you do not have the option of uploading a CFD app on your machine.

 

[TLCtech]

Hi @TLCtech

On 3CX Hosted machines CFD was never available which is why you do not have the option of uploading a CFD app on your machine.

Thats strange, because I was able to create and upload this CFD just a couple of weeks ago. 4/12 actually. Which is why Im very confused. And Ive been on V20 for some time now.

 

[TLCtech]

Well I think I have solution that just utilizes the "When office is closed route to " feature.