change Office Hours

[LogitComputer]

Hello,

I know it is an old issue, but again. It should be possible to change Office Hours instead of deleting/recreating them.
Because due to COVID-19, a lot of clients demanded "change the morning from 0800 to 0900, and we close now instead of 18:30 on 17:00", and it is not possible to change the time.
Instead, I have to delete the time and re-create it again.
Technically, I can change the hours and minutes with the arrows up/down or write into the field, but the OK is greyed-out and the "forbidden sign" appears, so therefore it doesn't work (photo from screen because screenshot doesn't show the "forbidden sign".

Thank you for your feedback.

Regards, Josip

 

[Saqqara]

This is how the system works, you have to delete the correct settings and enter your new settings

 

[LogitComputer]

This is how the system works, you have to delete the correct settings and enter your new settings

Saqqara,

Yes, this is hot it works, but this should be changed or rise to a feature request.
It is illogic for users and it generates more effort.

 

[Jeff Harlan]

We all know that is how it works.... But that does not mean it makes any sense at all or provides a way for an admin to easily do the job... I love 3CX but that does not make it perfect and there is always room for improvement..

 

[AWS2P]

Of course, the back office of 3CX could also receive lights from the developers from time to time to improve the way this type of setting should be done, for the moment it looks more like punishment lines from school time.

 

[LogitComputer]

Hello all,

I received a message from 3CX:
"only Gold, Platinum, Titanium Partners and Premier Customers can contribute ideas."

or in short - go to your Reseller wich is hopefully Gold/Platinum/Titanium Partner and tell him if they could place your reasonable feature-request in following Area:
https://www.3cx.com/community/forums/vip-forum

That's it.

I will tell mine so.

 

[Alphabetic]

It would be easier if settings were in alphabetical order too IMO

 

[alexTakacs]

thanks for posting this - I could not for the life of me figure out why you can change the values but not save them. This is beyond poor UI...
And having to pay to submit feature requests is ... well ok let's keep it at that.