Solved Change the SIP-UserAgent Name of 3CX System

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LH74

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Hello, is there a way to change the Phone-System Name, the 3CX sends to the SIP-Trunk? Currently the SIP-Trunk Provider get this UserAgent Device Name from the 3CX Phone System: 3CXPhoneSystem16.0.3.676(676)

Background is, that we want to use a 3rd-Pty IP-PBX Extension as a SIP-Trunk which works very well. The Advantage is, that we have there a full-flatrate including calls to mobile Networks. I'd like avoid the TechSupport of this PBX-Provider see that there isn't a Telephone set registered but a 3CX Phone System.

Regards
 
Hi @LH74

Check your outbound parameters of the trunk for the User Agent String.

Sorry, cannot confirm if this is fully possible in all conditions.
 
Gosh! Excellent - it works!
 
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Glad to help!
 
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