Changes made to System don't get recognized (immediately)

[Steffen Maier]

Hello,

I am using 3cx on the debian VM (15.5.13103.5) and I recognized, that some changes I make (like DDI Numbers or changing MOH in a waiting Q are not recognized withing at least 5 min.
Restarting the VM might help, but it is extemely difficult to troubleshoot problems when you don't know if the system has taken your changes or not.

Does anyone also have this problem?

Thanks,
Steffen

 

[eddv123]

Hi Steffen,

Never experienced this myself although I would check you have provided the VM with the sufficient resources: https://www.3cx.com/docs/recommended-hardware-specifications-for-3cx/

Also make sure Debian is up to date also and that the IP tables aren't interfering:
https://www.3cx.com/docs/manual/firewall-router-configuration/

 

[YiannisH_3CX]

Hello @Steffen Maier

When making a change to a DID for example, do you see the change in the management console but the routing is not applied for example? Please provide an example so we can better understand the issue. Also make sure that you are using a supported browser when performing the changes to avoid issues with compatibility.