Changing SMTP via SSH/Terminal

[alij]

We ran into an issue where we cannot get our M365 configuration back online, and one of my team members did a password reset on the system owner account. Since the email wasn't able to be sent out via our M365 mailbox, we are now dead in the water without access to this PBX.

Is there a way that we can change the mailer via the database or command line to use the 3CX provided one so we can restore email connectivity?

 

[DimitrisL_3CX]

Hello @alij,

This is not possible via database or command line.
Can you please open a ticket to the Technical Support Team and provide a backup so we can check it further?

 

[alij]

I was able to address it by changing a setting in the postgres database. Thank you for your time.

 

[Alphabetic]

I was able to address it by changing a setting in the postgres database. Thank you for your time.

You risk getting your system marked as unsupported by tinkering with the database just FYI. Probably shouldnt have admitted this. You should have done a backup, edited the XML file for SMTP server and restored.