Chat Archive

[Mike Hammett]

I found where some archived chats are in the WebClient (Recents, Archive, Monitor). Are all archived chats there, or just the ones that I have archived?

I found where the chat logs are for everything in the management console.

Can I find deleted chats anywhere?

There's a group chat that I know existed, but I can't find it anywhere.

 

[Evolute IT]

In the Webclient, the archive contains only your chats and groups on which you were included.

On the Mgmt Console, you see every single message, whatever the conversation was or is.

If someone deleted it completely, then the only way to possibly restore it would be in a backup, if it was there in the first place. However, there's no way to just restore that part of the backup.

 

[Mike Hammett]

Ah, okay, so if it's missing, then someone just outright deleted the whole thing and it can't come back.

Gotcha. Thanks.