Chat history in Web Meeting Report

[HExSM]

Is there a way to get the chat history in the Web Meeting Report?

 

[JohnS_3CX]

That is not kept.

 

[ohwrd]

I would request that all chat logs be kept. We need to be able to archive all chat logs, no matter where they originate from. It is a component of medical records if the conversation is between a provider and a patient. It shouldn't matter if the chat was within the web client, pc/mac/android/ios softphone, audio conference, or web meeting. I do understand that with web meetings it could be an issue because of it being hosted. There should be an option to have the phone system initiate a download of the chat history a couple of times a day and then delete it. that way it could be done securely. Or, have the MCU's encrypt the chat and send it over when the meeting has ended. This is needed to comply with various regulations.

 

[Felix_Bisto]

This is something that we have found needs to be action-ed ASAP.

 

[tomnorton]

This is a feature that I have also been asked today about. Would be very useful to have.

 

[StefanW]

an idea we have is that internal users will get this chat as a chat conversation in the webclient. if other users of the pbx have been also in the meeting you can discuss and continue the chat after the meeting ended...