Karam New User Joined May 5, 2021 Messages 2 Reaction score 0 May 5, 2021 #1 Hi, is there any way to enable chat survey with the WordPress plugin? Regards
VasilisV_3CX Customer Joined Jan 12, 2021 Messages 4,360 Reaction score 951 May 5, 2021 #2 Hi @Karam, Are you using the 3CX version or the Standalone version of the plugin? In the Standalone version there is a User Experience section under the Chat Box tab, which can be used as a post chat survey, but in the 3CX version there is not. Reactions: Karam
Hi @Karam, Are you using the 3CX version or the Standalone version of the plugin? In the Standalone version there is a User Experience section under the Chat Box tab, which can be used as a post chat survey, but in the 3CX version there is not.
Karam New User Joined May 5, 2021 Messages 2 Reaction score 0 May 5, 2021 #3 Hi @VasilisV_3CX Thanks for your reply. I am currently using a 3CX version. Thank you
VasilisV_3CX Customer Joined Jan 12, 2021 Messages 4,360 Reaction score 951 May 5, 2021 #4 @Karam, in that case, at the moment there is no chat survey at the moment. Reactions: Karam