Chat take over in Windows client

Status
Not open for further replies.

VSC

Forum User
Joined
Mar 16, 2020
Messages
110
Reaction score
14
If we receive a chat request in our support queue it is possible for an agent to take over this chat if using the web client but I can not find a similar feature in the Windows client.

Any ideas?
 
It's not currently possible to take ownership of a chat via Windows App at the moment.
 
  • Like
Reactions: VSC
Status
Not open for further replies.

Forum statistics

Threads
112,349
Messages
592,026
Members
165,512
Latest member
gmacinit