Chrome Extension Hangs up browser (100% CPU)

[knippysing]

I have one user who was having freezing problems. The situation was she has Prospect In, Grammerly, and 3CX Chrome Extension installed only for extensions. Whenever she'd try to go to LinkedIn and Chat with someone, the page would freeze and you'd have that "wait / leave page" error.
After testing things we found that the 3CX chrome Extension was the culprit to the issue.
1. Reinstalled Chrome
2. Reset Chrome back to defaults
3. Test worked - everything worked fine with no extensions on
4. Turned back on each extension one by one and the only extension that caused the issue was 3CX. Regardless of the order I enabled the extension.
5. Uninstalled & Reinstalled 3cx extension - same issue.

Problem is yet to be resolved. Currently just using web portal without 3CX extension.

Just wanted to report. This is on a new build i7 laptop with 16MB RAM. Fresh install of chrome - fresh install of 3cx Chrome extension.

Thanks

 

[VasilisV_3CX]

Hi @knippysing,

If you remove all extensions, other than the 3CX extension (remove not disable), does the problems persist? If you have only the 3CX extension installed, open 1 tab in Google, and check task manager - does the CPU usage still max out?