Cisco 7941G

[texmansru47]

ignore my last note - I got it to provision... YET I can call out but no call comes to my new phone... but the voicemail shows up... I am not sure what is going on.

 

[texmansru47]

Here is the log output... according this I get no errors... just the phone does not act like it is receiving any calls but gets voice mail... I am completely confused!

• RPS request for Fanvil X3S IP Phone of Thomas Wilson (5040) delivered successfully
  3CX Phone System Management Console ID: 10018 01/18/2021 8:36:31 PM
• RPS request for Fanvil X3S IP Phone of Thomas Wilson (5040) delivered successfully
  3CX Phone System Management Console ID: 10018 01/18/2021 8:33:23 PM
• RPS request for Fanvil X3S IP Phone of Thomas Wilson (5040) delivered successfully
  3CX Phone System Management Console ID: 10018 01/18/2021 8:32:37 PM
• RPS request for Fanvil X3S IP Phone of Thomas Wilson (5040) delivered successfully
  3CX Phone System Management Console ID: 10018 01/18/2021 8:17:36 PM

 

[JohnS_3CX]

Hi,

Regarding the password, we can automatically generate a secure one for you.

1. Select and extension from the list
2. Click the Regenerate button
3. The (already provisioned) phone will now receive a new secure password from 3CX


Regarding calls, if you are referring to RPS then I suppose you must have used the STUN provisioning method (ie. the phone is not on the same network as the PBX) correct? (please confirm)

In this case there are some additional requirements, so please tell us more about your setup and we can advise you accordingly: https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/