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- May 1, 2018
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hey guys,
We have issues with the guys touching the DND button on the phones sometimes causing issues has anyone see how to remove this option in the template and replace with another function.
looks like it's under this block in the template the specific phone we are using is the 504G
<!--########################################################-->
<!--### DND Settings ###-->
<!--########################################################-->
<PSK_1 group="Phone/Programmable_Softkeys">fnc=sd;ext=%%param:
IALCODEPROFILE%%2;nme=dnd;ext2=%%param:
IALCODEPROFILE%%0;nme2=-dnd</PSK_1>
<DND_Act_Code group="Regional/Vertical_Service_Activation_Codes"></DND_Act_Code>
<DND_Deact_Code group="Regional/Vertical_Service_Activation_Codes"></DND_Deact_Code>
<Service_Annc_Base_Number group="Regional/Vertical_Service_Announcement_Codes"></Service_Annc_Base_Number>
<Service_Annc_Extension_Codes group="Regional/Vertical_Service_Announcement_Codes">DDT:2;DDF:0</Service_Annc_Extension_Codes>
<DND_Serv group="Phone/Supplementary_Services">Yes</DND_Serv>
<Service_Annc_Serv group="Phone/Supplementary_Services">Yes</Service_Annc_Serv>
{IF ua=SPA504G}
<Idle_Key_List group="Phone/Programmable_Softkeys">em_login|1;acd_login|1;acd_logout|1;astate|2;avail|3;unavail|3;redial|5;dir|6;cfwd|7;psk1|8;lcr|9;pickup|10;gpickup|11;unpark|12;guestIn|13;guestOut|13;em_logout</Idle_Key_List>
{ELSE}
<Idle_Key_List group="Phone/Programmable_Softkeys">em_login|1;acd_login|1;acd_logout|1;astate|2;avail|3;unavail|3;redial|5;dir|6;cfwd|7;psk1|8;lcr|9;pickup|10;gpickup|11;unpark|12;em_logout</Idle_Key_List>
{ENDIF}
We have issues with the guys touching the DND button on the phones sometimes causing issues has anyone see how to remove this option in the template and replace with another function.
looks like it's under this block in the template the specific phone we are using is the 504G
<!--########################################################-->
<!--### DND Settings ###-->
<!--########################################################-->
<PSK_1 group="Phone/Programmable_Softkeys">fnc=sd;ext=%%param:
<DND_Act_Code group="Regional/Vertical_Service_Activation_Codes"></DND_Act_Code>
<DND_Deact_Code group="Regional/Vertical_Service_Activation_Codes"></DND_Deact_Code>
<Service_Annc_Base_Number group="Regional/Vertical_Service_Announcement_Codes"></Service_Annc_Base_Number>
<Service_Annc_Extension_Codes group="Regional/Vertical_Service_Announcement_Codes">DDT:2;DDF:0</Service_Annc_Extension_Codes>
<DND_Serv group="Phone/Supplementary_Services">Yes</DND_Serv>
<Service_Annc_Serv group="Phone/Supplementary_Services">Yes</Service_Annc_Serv>
{IF ua=SPA504G}
<Idle_Key_List group="Phone/Programmable_Softkeys">em_login|1;acd_login|1;acd_logout|1;astate|2;avail|3;unavail|3;redial|5;dir|6;cfwd|7;psk1|8;lcr|9;pickup|10;gpickup|11;unpark|12;guestIn|13;guestOut|13;em_logout</Idle_Key_List>
{ELSE}
<Idle_Key_List group="Phone/Programmable_Softkeys">em_login|1;acd_login|1;acd_logout|1;astate|2;avail|3;unavail|3;redial|5;dir|6;cfwd|7;psk1|8;lcr|9;pickup|10;gpickup|11;unpark|12;em_logout</Idle_Key_List>
{ENDIF}