Clearing out a stale extension registration

[mbehlok]

I was just wondering if there is going to be an option in the management GUI to clear out an extension registration? I have seen where eventhough a Softphone, or even a hardware SIP phone has been removed from service, that extension is still registered. The only way I have been able to clear those extensions is to reset the system. Can we have a disconnect button somewhere in the Line Status page?

Other than that, the system works great, can't wait for the next Beta to come out

 

[N_G]

Registering

Hi,

First of all, thank you for your nice feedback!

In regards to your question - do you mean the registration still shows after deleting the extension?

 

[mbehlok]

no, I mean that even after I disconnect the Hardware phone, the Extension still shows as being registered. Right now, I have totally disconnected 2 different SIP phones, bt if I look at Line Status, those 2 extesions are still registered and green. This seems to be occuring more with Hardware phone as opposed to Softphones.

Thanks
Mark

 

[N_G]

This is because its up tot the phone to register/deregister with the phone system. So if you unplug it, the phone will still appear registered for a while.

 

[mbehlok]

Thanks for the reply, but is there a timeout set somewhere? I disconnected the phones over 12 hours ago, but they still show as registered.

Not really a super big deal as they should be connected all the time. But during testing stages this tends to be a nuisance.